Your GP will store your medical data in a secure online environment: your patient portal. You can request repeat prescriptions here for chronic medication, among other things. Through the Quin app, most of the time you will be able to log in directly to your patient portal to submit a request. You will receive an e-mail message if the prescription is sent to your pharmacy. You will be able to collect the medicines from there on the same day or the following day.
Please note: Are you logging in to your patient portal for the first time? Or has it been 30 days or more since the last time you logged in? Then you will first need to link your patient portal to your Quin account. This is a one-time procedure. Have a look here to see how.
Follow the steps below:
- Tap on ‘Arrange directly’ on the main page of the Quin app;
- Select ‘Order medicines’;
- Select ‘Send SMS’ at the bottom of the screen;
- You will now receive a secure code through SMS. Enter this secure code on the screen in the Quin app;
- Select ‘Allow’ to log in to your patient portal.
You will then arrive at your patient portal. Follow the instructions on the screen to request a repeat prescription.
I can't request a repeat prescription
It is possible that your GP practice does not support linking your patient portal to your Quin account. In that case you will not be able to request repeat prescriptions through the Quin app.
Watch the video below (Dutch only at the moment) or follow the steps above.